Support
Support Services
Software Support
Our team is available seven days a week, allowing you to quickly obtain help by phone or email to resolve a problem or obtain information on the use of Transaxion.
Technical Support
Hardware assistance makes it possible to diagnose and resolve an equipment problem remotely (printers, optical drives, etc.). On-site assistance is also available.
Software and Technical Support
ACCEO OGC, ACCEO Omni and ACCEO Profitmaster
Please note that our Support Services are available only with a Service Plan, which is included with every licence of our Products.
Please bookmark this page for quick access when you’re online with a member of our software or technical support team.
Toll-free: 1 888 642-7587
Email our Support team
OGCTerm:
OGCTerm-17
OGCTerm-Win17
OGCTerm-16
OGCTerm-Win16
TeamViewer:
TeamViewerQS_en
TeamViewerQS_fr
Other online tools :
Web conférence – TurboMeeting
Documentation:
OGC January 2019 Payroll Tables
PIN pad initialization steps
ACCEO Transaxion POS quick reference guide for OGC
Toll-free: 1 800 363-6664
Email our Support team
Online Tools:
Anzio version 17*
Itivity
Web conférence – TurboMeeting
Documentation:
ACCEO Transaxion POS quick reference guide for Omni
* License required. Valid for a single installation.
Toll-free: 1 800 665-0695
Email our Support team
Online Tools:
PMC-Anzio17.2
PMC-Itivity-Manager
Documentation:
ACCEO Transaxion POS Quick Reference Guide for Profitmaster
Toll-free: 1 800 361-3607
Email our Support team
Online Tools:
Barcode scanner programming guide
