Support Services

Software Support

Our team is available seven days a week, allowing you to quickly obtain help by phone or email to resolve a problem or obtain information on the use of Transaxion.

Technical Support

Hardware assistance makes it possible to diagnose and resolve an equipment problem remotely (printers, optical drives, etc.). On-site assistance is also available.

Software and Technical Support
ACCEO OGC, ACCEO Omni and ACCEO Profitmaster

Please note that our Support Services are available only with a Service Plan, which is included with every licence of our Products.

Need support? Visit our Support Portal

Enjoy the convenience, speed, and efficiency of submitting your support tickets through an online platform.

Please bookmark this page for quick access when you’re online with a member of our software or technical support team.

Service contract renewal

1-800-363-7252

Monday – Friday
7 a.m. to 10 p.m. EST
Saturday – Sunday
7 a.m. to 6 p.m. EST

1-888-642-7587

Monday – Friday
7 a.m. to 10 p.m. EST
Saturday – Sunday
7 a.m. to 6 p.m. EST

1-800-363-6664

Monday – Friday
7 a.m. to 10 p.m. EST
Saturday – Sunday
7 a.m. to 6 p.m. EST

1-800-665-0695

Monday – Friday
7 a.m. to 10 p.m. CST
Saturday – Sunday
7 a.m. to 6 p.m. CST

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